The "Trade flow is busy" message appears when a client sends a new order to the server without waiting for a response to the previous request. Usually this message means there’s a short-term loss of connection with the trading server, and the client has not received a response from the server and his next order is put in queue on the client terminal.
The investment platform shows the message: "Not enough money" when the investor does not have enough free capital (margin) for opening a new position.
In order to stop receiving this message, you can do the following:
Always make sure that the amount of free funds on your account is in compliance with the margin necessary for opening a position. The margin may be calculated by the Investor Calculator or the formula:
<Margin> = <Contract size> / <Leverage>
You can calculate the price of 1 point in the Calculator or by the formula:
<Price of 1 point> = (Contract * (Price + One_Point)) - (Contract * Price)
Contract is the size of the contract in the basic currency units.
Price is the current asset price.
One_Point is a point of the asset price (depending on the number of digits after the dot in the quotation).
We need to calculate the price of 1 point for the position "Buy 1 lot EURUSD". The current price is: 1.2345
1 lot equals 100, 000 units of the basic currency of an instrument (first symbol in the ticker).
<Price of 1 point> = (100,000 * (1.2345 + 0.0001)) - (100,000 * 1.2345) = 10,000 USD
To complete the calculation, you should convert the result into the currency of your account.
For a EUR account, multiply 10 USD by the current quotation of the EURUSD pair:
10.00 USD * 0.8946 = 8.94 EUR
A demo account is a copy of a normal investment account but operating with virtual money.
A demo account may help you:
With RoboForex, you may open an unlimited number of demo accounts, but each will be valid for 90 days only.
After training on a demo it will be logical to pass on to real investing. It is recommended to open real accounts in compliance with the type of the demo account you used.
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Orders close automatically in case one of the following conditions occurs:
To answer this question, it is important to understand that in the terminal charts are drawn in accordance with the Bid prices.
The Ask line may also be drawn on the chart (menu "Charts — Settings"); however, by default, it is simply switched off.
Thus, on the chart, you cannot see the closing prices of your short positions (Sell), as this type of positions is closed at the Ask prices (while the Buy positions are closed at the Bid prices).
Stop Orders (Buy Stop, Sell Stop, Stop Loss) are executed at the market price that the liquidity supplier has at the moment of the order execution when the asset price reaches the level specified in the order. Such orders are not guaranteed to be executed at the specified price as the latter is just the triggers for order execution.
Limit orders (Buy Limit, Sell Limit and Take Profit) are executed at the specified or the most profitable price (depending on the current market situation).
The margin is calculated as:
<Margin> = <Contract size> / <Leverage>
Contract size is the volume of the trade in units of the basic currency of the asset. The basic currency is the first one in the ticker of an international currency pair. For example, in the EURUSD pair, the EUR is the basic one, while in the USDJPY pair it is the USD. The trade volume of 1 lot always equals 100,000 units of the basic currency of the instrument.
Leverage is the size of the leverage on your account, written down as a coefficient (the right part of the parameter without "1:"). For example, if the leverage is 1:100 we use 100 in the formula.
What margin do we need for a position "Buy 1 lot EURUSD" with the leverage 1:100?
<Margin> = 100,000 / 100 = 1,000 EUR
What if my currency is not the EUR?
In order to convert the result into your currency, multiply it by the current rate of the basic currency of the asset against the basic currency of your account.
For a USD account, we multiply 1,000 EUR by the current EURUSD quotation.
1,000 EUR * 1,2345 = 1234.50 USD
To save your time, use our Investor Calculator.
No, it’s not. To change the type or the base currency of the account, you have to open a new account with required parameters.
Try one of the two solutions:
Such an error occurs in case of unstable or missing connection with the server which your account is on.
Try the following:
If nothing works, seek the help of the Client Support team.
First of all, make sure you are typing the right password logging in your account.
If everything is right, including the account number and the type of the server for connection (see the compliance of account types with the names of the RoboForex servers here), try to change your password in the Personal Member’s Area and log in again.
Still no result? Ask our Client Support team.
RoboForex only limits the sum of the first depositing, depending on the account type.
For Prime accounts, the minimal sum of the first depositing is 5,000 USD or an equal sum in the account currency.
For other account types (ProCent, Pro, ECN) the sum is 100 USD/100 EUR or an equal sum in the account currency.
Our consultant will answer your question shortly.